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Privacy Policy

 

Effective Date: July 21, 2023

KDM PRESTIGE CONSULTNG, LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and users of our consulting services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By engaging our consulting services, you consent to the practices described in this policy. Please read this Privacy Policy carefully to understand how we handle your personal data.

  1. Information We Collect:

We may collect the following types of personal information when you use our consulting services:

  • Contact Information: Names, email addresses, phone numbers, postal addresses, and other contact details.
  • Professional Information: Employment history, educational background, and other relevant professional details.
  • Payment Information: Billing details, credit card information, or other financial data required for invoicing and payment processing.
  • Communication: Any communication you have with us, such as emails, messages, or feedback.

  1. How We Use Your Information:

We use the collected information for the following purposes:

  • Providing Services: To deliver our consulting services and fulfill our contractual obligations to you.
  • Communication: To respond to your inquiries, provide updates on projects, and communicate important information related to our services.
  • Billing and Payments: To process payments, send invoices, and manage financial transactions.
  • Legal Obligations: To comply with legal requirements and regulations applicable to our consulting services.
  • Improving Services: To enhance and tailor our services based on your feedback and preferences.

  1. Information Sharing and Disclosure:

We may share your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in delivering our consulting services, such as payment processors or cloud service providers.
  • Business Transfers: If we undergo a merger, acquisition, or other business transaction, your personal information may be part of the assets transferred.
  • Legal Compliance: We may disclose your information when required by law or in response to a valid legal request.
  • Consent: We may share your information with your consent or at your request.

  1. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security:

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. As such, we cannot guarantee the security of any information you transmit to us.

  1. Your Rights:

You have the right to access, correct, or delete your personal information in our possession. If you wish to exercise any of these rights, please contact us using the contact information provided below.

  1. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website or by other appropriate means.

  1. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

KDM PRESTIGE CONSULTING, LLC P.O. Box 72244 Tuscaloosa, AL 35407 K.Mahan@kdmprestige.com 


Please remember that this Privacy Policy applies to the consulting services provided by our company. If we engage in any additional data processing activities, we will provide you with separate privacy policies or notices as necessary.

Refund Policy

 

Effective Date: July 21, 2023

Thank you for choosing KDM PRESTIGE CONSULTING, LLC  for your consulting needs. We strive to provide valuable and high-quality consulting services to our clients. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines our guidelines regarding refunds for consulting services rendered.

  1. Refund Eligibility:

We offer refunds based on the following circumstances:

  • Unsatisfactory Service: If you are not satisfied with the consulting services provided, you may be eligible for a thirty percent refund. You must provide a detailed explanation of the reasons for your dissatisfaction to help us understand how we can improve our services.
  • Service Unavailability: In the event that we are unable to fulfill our consulting obligations due to unforeseen circumstances or any other valid reasons, you may be entitled to a full refund.

  1. Refund Process:

To request a refund, please follow these steps:

  • Contact us: Send an email or written request to K.Mahan@kdmprestige.com.  Your request should include the order number, date of purchase, and a clear explanation of the reasons for the refund.
  • Evaluation: We will carefully review your refund request and the provided information. We may contact you to gather additional details or seek clarifications.
  • Decision: Once we have assessed your request, we will inform you of our decision regarding the refund eligibility and the amount to be refunded.

  1. Refund Amount:

The refund amount, if approved, will be determined based on the circumstances surrounding the request and the portion of the consulting services that have been completed. We reserve the right to issue a partial refund if a substantial portion of the services has already been delivered.

  1. Refund Timeline:

We aim to process refund requests promptly. The time it takes for the refund to be reflected in your account may vary depending on the payment method and financial institutions involved. Typically, refunds are processed within five business days from the date of approval.

  1. Non-Refundable Services:

Certain consulting services or components may be non-refundable. This includes but is not limited to any completed or delivered services, expenses incurred on your behalf, and any third-party costs.

  1. Changes to Refund Policy:

We reserve the right to update or modify this Refund Policy at any time, without prior notice. Changes will be effective upon posting the updated policy on our website.

  1. Contact Us:

If you have any questions or concerns about our Refund Policy or if you wish to initiate a refund request, please contact our customer support team at:

KDM PRESTIGE CONSULTING, LLC P.O. Box 72244 Tuscaloosa, AL 35407 K.Mahan@kdmprestige.com. 


By engaging in our consulting services, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.





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